Refund & Cancellation Policy

This policy covers online subscription cancellation and payment-related requests for NWealth Capital. Read it with our Terms of Service and the plan details presented before checkout.

A separately agreed advisory engagement or custom service may have its own cancellation and refund terms. Those terms govern that engagement, subject to applicable law.

Online monthly plans are billed in INR through Razorpay for up to 12 monthly billing cycles. The recurring amount, applicable taxes, and plan features are shown before you authorize payment.

Subscription activation depends on confirmation of the required payment. A payment notification or a browser checkout message alone may not reflect the final transaction status.

• Sign in to the account associated with your subscription.
• Open the membership panel on the pricing page.
• Use the cancellation action to stop future renewal and check the resulting status.

If you cannot access your account or the cancellation action does not complete, contact hello@nwealthcapital.com with your account and subscription reference. Do not assume a failed cancellation attempt has stopped a scheduled charge.

Cancelling renewal stops future subscription renewal. Your current paid period is not extended or erased by cancellation. Check the membership panel for the applicable period and status.

Cancellation does not automatically refund a payment already collected or create a prorated credit for an unused part of a billing period. Any refund request is reviewed separately under the applicable agreement and law.

Contact us about a duplicate or incorrect charge, a payment that did not activate the purchased service, or another refund concern. Include:

• The email address or phone number associated with your account.
• The plan name and subscription or payment reference, if available.
• The transaction date, amount, and a brief explanation of the issue.

Send the request to hello@nwealthcapital.com. Do not send a password, one-time code, full card number, CVV, or banking credentials.

We review the payment record, service status, your agreed terms, and applicable legal requirements before confirming the outcome. Submitting a request does not by itself confirm refund eligibility.

If a refund is approved, we will confirm the amount and processing details. Refunds are handled through the payment provider, normally to the original payment method where supported.

The time for an approved refund to appear depends on the payment provider, payment method, and receiving bank. An initiated refund may not appear immediately in your statement. Contact us with the original payment reference if you need help checking its status.

To change or cancel a consultation, use the contact details in your confirmation or on our contact page. If a booking or custom engagement carries a fee, its separately disclosed terms determine the applicable cancellation charges or refunds. Do not assume that cancelling a booking also cancels an online subscription.

Nothing in this policy limits a refund, cancellation right, or other remedy that cannot lawfully be excluded. Contacting us does not prevent you from using a complaint or dispute process available under applicable law.

We may update this policy as our plans or processes change. The latest revision date appears at the top. Existing engagements remain subject to their agreed terms and any mandatory legal requirements.